Phone
512-331-9088
9000 Anderson Mill Road
Austin, TX 78729

Your First Visit

Your First Visit

We’re always welcoming new patients to our general, restorative, and cosmetic dentistry practice in Austin, TX. Please download our new patient forms to expedite the paperwork at your first visit for your convenience.

Adobe Acrobat Reader is needed to download these forms. If you do not have it, please click here to download the latest version.

For those who are joining our family of patients, it might seem out of the ordinary to be scheduled for a 2-hour new patient visit with your dentist and hygienist. This time is reserved especially for you to ensure that you can receive a thorough dental examination and consultation with either Dr. Lounsberry or Dr. Koen and one of our hygienists. We look forward to getting to know you and your family, and to talking with you about your oral health and expectations for your smile. Our goal is not only to take care of our patients’ dental needs, but also to get to know each person by name and treat them like we’d want our own family to be treated. We look forward to seeing you smile!

Scheduling

We strive to run on time so you won’t be kept waiting, and we ask you to arrive for your appointments on time as well. We understand that you are busy, and your time is valuable to us. Our doctors only deviate from their schedules in the event of dental emergencies that need to be taken care of immediately.

Once we have decided on a treatment plan and have worked out financial arrangements, we will do everything we can to proceed with your dental treatment on a schedule that works for you, whether that be soon or at a slower pace. We want to accommodate your needs.

Please call at least two business days in advance for changed appointments. We want to work with you to schedule convenient appointment times for your visits to our office.

Payment Options

Our goal is to help remove financial barriers so our patients can get the dental care they need and desire. We accept cash, checks, debit and most major credit cards. We also offer flexible financing through CareCredit® and Wells Fargo Health Advantage® (see below), because we understand that monthly payments can help our patients fit the cost of dental treatment into their budgets.

Credit Cards

CareCredit® Financing

We offer financing through CareCredit® for those who qualify. With CareCredit, you can finance 100% of your dental treatment and there are no upfront costs, no annual fees, and no pre-payment penalties. CareCredit offers a full range of payment plans, so you can find one that works wells for you. CareCredit also allows for revolving payments with a variable interest rate and up to 18 months of 0% interest. It can be used by the whole family for ongoing treatment without the need to reapply, too. Fill out an application form online now!

Through Wells Fargo Health Advantage, we give our patients even more options for financing and payment schedules. Call us to learn more, or ask us about financing at your next visit!

Our Address:

9000 Anderson Mill Road
Austin, TX 78729

Click here or on the Google logo in the map to the left to go to Google Maps, where you can get step-by-step directions from your location to our office. Or, please feel free to call our office for directions.

 

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Meet Dr. Paul Lounsberry

Paul Lounsberry

Dr. Paul Lounsberry has been practicing general dentistry in Austin since he graduated from dental school at the University of Texas Health Science Center at San Antonio in 1984. One of Dr. Lounsberry’s long-term goals was to have a neighborhood family practice near home. He fulfilled that goal in June of 1995 when he opened Balcones Family Dental, and as the name implies, his practice caters to the entire family!
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Meet Dr. Justin D. Koen

Justin Koen

Dr. Justin D. Koen, originally from Amarillo Texas, received his DMD from Tufts University School of Dental Medicine in Boston, MA. After practicing for a number of years in New England, he and his wife decided to move back to Texas to be closer to family. Read More»

Appointments Available

  • Monday – Thursday: 8am – 5pm
  • Friday: 8am - 1pm

Excellent & Affordable Dental Care

  • Emergencies Welcome & Seen Same Day!
  • Friendly Staff (Each Has A Gentle Touch)
  • 1- Hour Teeth Whitening
  • Diagnodent (Early Cavity Detection)
  • Digital X-rays (Up to 70% less radiation)
  • Intraoral Camera (See What We See In Your Mouth)
  • TVs In All Treatment Rooms (Watch your favorite show during dental treatment)
  • Blankets, Sunglasses & Pillows (To Help You Relax During Your Visit)
  • Kids Love Our Treasure Chest of Prizes
  • Flexible Payment Options